> From my point of view as an entrepreneur, I approve.
Sorry, I don't believe you here. If you were trying to get, say, a loan from the bank you've done business with for years but would only ever get vague replies and could never speak with a human, you'd be rightfully angry. There's nothing special about being an "entrepreneur" that makes this less problematic.
I work in a fintech and deal with banks all the time. We only ever get vague replies, and while we do speak to humans, they're not as helpful as you'd think. I'm rightfully angry. But there's nothing we can do because we're not the customer - we need to do business with them, we can't walk away, so we've got very little leverage.
Sorry, I don't believe you here. If you were trying to get, say, a loan from the bank you've done business with for years but would only ever get vague replies and could never speak with a human, you'd be rightfully angry. There's nothing special about being an "entrepreneur" that makes this less problematic.